We strive to excel not only in our line of work but also as community members. Small businesses are the heart and soul of our economy. Within each small business is a team of dedicated professionals. We are proud members of the WSIB excellence program as health and safety champions, and our team is proud of all the certifications we carry.
- We and the staff are highly trained and diligently maintain the training and certifications needed to make the workplace safe and functional.
- As owners, we have 12 years of cleaning experience. This has taught us:
-What is fair and tolerable for our employees and what isn’t
-Fair scheduling and realistic time frames
Experience with good working products/equipment
Incredibly high level of care for our clients and the reputation that our teams reflect.
- Checking in / Individual reminders personalized to clients before service.
- We try and accommodate time frames as best as possible.
- Standard cleaning checklists left at each home for client review.
- Anonymous feedback surveys
- Following up with clients to ensure their voices are heard
- Detailed, consistent, and thorough services
- Guaranteed work – we return free of charge if a client isn't satisfied
Internal MB-Family relationships (Staff)
- Fair pay for labor
- Open line of communication for feedback
- Bonus point system
- Health and safety policies enforced.
- Employee appreciation days
- Benefits to support the health of themselves and their families
- Reviews and Employee progress reports to enhance skills and motivate employees as to where and what is important to them.
Community Networking - Centre Wellington Chamber of Commence Member
- Interpersonal relationships
- Growing and supporting other small businesses
- Have a positive reputation – even to those who don’t require our services
- Be known as a company that gives back to their community
- Be inclusive for all social classes regardless of income.
- Female run business
-Members of PARO - Female based enterprise
- Values of equality and standing up against stereotypes portrayed on women in cleaning
- The word “Maid” – Demeaning, Outdated, Gendered; Women working as maids tended to be ranked lower in the socioeconomic hierarchy than the homeowners they were working for.